Who We Are
Our website address is https://softscotch.com.Softscotch (“Company,” “we,” or “us”) values your privacy and the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information, with whom we may share it, and what rights you have. This Privacy Policy is incorporated into and forms part of the Terms of Service of this website (https://softscotch.com).
What Personal Data We Collect and Why
Comments
When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.An anonymized string created from your email address (a hash) may be sent to the Gravatar service. After approval, your profile picture is visible publicly in the context of your comment.
Media
If you upload images, avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from images.Contact Forms
We collect the information you enter in contact forms to:- Respond to inquiries and concerns.
- Send relevant promotions or updates (you may opt out at any time).
Cookies
Yes, we use cookies. Cookies are small files placed on your computer to recognize your browser and remember certain information.We use cookies to:
- Remember and process items in your shopping cart.
- Save user preferences for future visits.
- Track advertisements and measure performance.
- Compile aggregate traffic and interaction data for better site experiences.
Embedded Content from Other Websites
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content behaves as if you visited the source site directly. These sites may collect data, use cookies, and track your interactions if you are logged in.How Long We Retain Your Data
- Comments and their metadata are retained indefinitely.
- For registered users, we store profile data. Users can view, edit, or delete their information (username cannot be changed). Administrators can also access and edit this information.
Your Rights Over Your Data
You can request an exported file of your personal data, or request deletion. This excludes data retained for administrative, legal, or security purposes.Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.Additional Information We Collect
When interacting with the site, you may provide your name, email, phone number, or other details. We collect information when you:- Register, place an order, or subscribe to a newsletter.
- Respond to a survey, fill out a form, or use live chat/support.
- Provide feedback on services.
How We Use Your Information
We use collected information to:- Personalize your experience.
- Improve our website and services.
- Respond to customer service requests.
- Process transactions quickly and securely.
- Run promotions, surveys, or contests.
- Request ratings and reviews.
- Follow up via live chat, email, or phone inquiries.
How We Protect Your Information
- Personal data is stored on secured networks with limited access.
- Sensitive information is encrypted via SSL (Secure Socket Layer).
- Regular malware scanning is performed.
- Transactions are processed through trusted gateways and are not stored on our servers.
Third-Party Disclosure & Links
We do not sell or trade your personal information. We may link to third-party services, which have independent privacy policies. We are not responsible for their practices.Google Services
We use Google AdSense and Analytics. Google and other vendors use cookies (including the DoubleClick cookie) to serve ads based on prior visits.Users may opt out of personalized ads through:
California Online Privacy Protection Act (CalOPPA)
In compliance with CalOPPA:- Users can visit our site anonymously.
- This policy is linked on our homepage and accessible from all pages.
- Policy changes are posted here.
- Users may update personal information via email, login, or support ticket.
- We honor Do Not Track (DNT) signals.
Children’s Privacy (COPPA)
We do not knowingly collect data from children under 13. Our website is not directed toward children.Fair Information Practices
In case of a data breach, we will:- Notify affected users via email within 7 business days.
- Post a site notification within 7 business days.
CAN-SPAM Act
We collect email addresses to:- Send updates and respond to inquiries.
- Process orders and send related information.
- Market services and follow up communications.
- We do not use false or misleading email subjects or addresses.
- All messages include our physical address.
- We honor unsubscribe requests promptly.
- Users can unsubscribe via the link in each email or by contacting us.
Contacting Us
If you have questions regarding this Privacy Policy, contact us at:Email: [email protected]